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The line-staff structure increases organizational productivity by allowing workers to perform a wide variety of jobs.

A) True
B) False

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According to Perrow's contingency model of organizational structure, persons engaged in scientific research would be engaged in __________ technology.


A) routine
B) nonroutine
C) craft
D) administrative

E) B) and C)
F) C) and D)

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Which of the following is NOT one of the five dimensions of organizational culture outlined by Hofstede?


A) individualism-collectivism
B) masculinity-femininity
C) uncertainty avoidance
D) legitimate-illegitimate

E) A) and B)
F) B) and C)

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A marketing specialist works with an artist and a designer to develop new toys for children. Sometimes conflict occurs when the group makes decisions. These people are probably employed by a


A) traditionally structured organization.
B) functionally structured organization.
C) nontraditionally structured organization.
D) centralized organizational structure.

E) All of the above
F) A) and D)

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Bill was recently hired to conduct a survey of employee attitudes for a large organization. As an OD consultant, his first step should be


A) reviewing relevant scientific research.
B) data gathering and diagnosis.
C) joint action planning.
D) evaluation.

E) B) and C)
F) A) and D)

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Span of control refers to the number of levels of supervisors in an organizational hierarchy.

A) True
B) False

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Which of the following is NOT a potential drawback to sensitivity training?


A) Risk of psychological casualties
B) Skills gained may not transfer to work settings
C) Results of research on its effectiveness are inconclusive
D) Group interactions are unstructured

E) All of the above
F) A) and B)

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Three dimensions used to classify organizational structures include


A) line-staff, traditional, and functional.
B) traditional, centralized, and functional.
C) chain of command, functional, and matrix.
D) divisional, line-staff, and matrix.

E) B) and C)
F) A) and D)

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The Woodward contingency model of organizational structure looks at how structure influences technology.

A) True
B) False

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Matrix organizations can work with all types of tasks and all kinds of workers.

A) True
B) False

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In a university, professors are designated as


A) line employees.
B) staff employees.
C) both line and staff employees.
D) neither line nor staff employees.

E) B) and C)
F) A) and D)

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There is no firm answer to the question of whether or not organizational development programs are effective.

A) True
B) False

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Which of the following is NOT an advantage of a tall organizational structure?


A) They offer many promotional opportunities
B) There is usually adequate supervision
C) There is a narrow span of control
D) There is great interaction between all levels of the organization

E) A) and B)
F) All of the above

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Which one of the following was NOT one of the four categories of organizational technology studied by Perrow?


A) Routine
B) Nonroutine
C) Craft
D) Administrative
E) All of the above were categories studied by Perrow

F) B) and C)
G) None of the above

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An advantage of a functional structure over a divisional structure is that a functional structure


A) creates workers who are "generalists."
B) eliminates duplication of functions.
C) eliminates interdepartmental rivalries.
D) prevents over-specialization.

E) B) and C)
F) A) and C)

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Define organizational development and its purposes, as well as two OD methods. INSERT TRANSPARENCY MASTERS STARTING HERE

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Organizational development (OD) is a pla...

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The nontraditional structure is best for most organizations today.

A) True
B) False

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