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A hierarchical organizational structure values _____ and assumes that individuals will comply with the organizational mandates when roles are stated formally and enforced through rules and procedures.


A) change
B) stablity
C) flexibility
D) external control
E) business acumen

F) D) and E)
G) B) and E)

Correct Answer

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_____ are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material.


A) Incendiaries
B) Visible artifacts
C) Unconscious assumptions
D) Organizational divestitures
E) Apparitions

F) C) and D)
G) B) and E)

Correct Answer

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_____ is the process of sharing authority with employees to enhance their confidence in their ability to perform their jobs and contribute to an organization.


A) Empowerment
B) Licensing
C) Vetoing
D) Endorsement
E) Concurrence

F) All of the above
G) B) and C)

Correct Answer

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What method is used to predict exactly how some variable or variables will change in the future?


A) environmental scanning
B) sorting information
C) forecasting
D) searching
E) competitive intelligence

F) A) and B)
G) A) and C)

Correct Answer

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______ is the degree of discontinuous change that occurs within the industry.


A) Complexity
B) Dynamism
C) Environmental uncertainty
D) Interconnectedness
E) Buffering

F) B) and D)
G) None of the above

Correct Answer

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