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Exam 1: Introduction to Technical Communication

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Question 1

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Which of these is a quality shown by a successful workplace communicator?

A) keeping new information about your field to yourself
B) prioritizing your own needs
C) displaying emotional intelligence
D) sharing proprietary information openly

E) B) and C)
F) A) and D)

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verified

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Question 2

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Technical communication involves knowing where to find the best information.

A) True
B) False

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Question 3

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The engineering firm you work for is submitting a proposal to create an amphitheater at a state park. Proposals must be submitted in three-ring binders. You are in charge of assembling the binders. You decide to put section divider tabs and an index into each proposal binder. Which measure of excellence in technical communication does this decision reflect?

Chapter 1 identifies skills and qualities shared by successful workplace communicators. Which of the following is NOT on this list?

As used in Chapter 1, what does accessibility mean?

Chapter 1 identifies six characteristics of a technical document. Which of these is one of those characteristics?

Chapter 1 states that technical communicators use design to increase readability and make their documents more effective. Which of the following is an example of a design feature?

Chapter 1 defines technical communication as a process encompassing which of the following?

Chapter 1 identifies three sets of factors to consider when communicating technical information. Which of the following is on this list?

Which of these is a document-related factor you must consider when communicating on the job?

For most employers, communication skills are less important than technical knowledge.

Chapter 1 identifies correctness as a characteristic of good technical communication. In this context, correctness refers to the proper use of grammar, punctuation, spelling, mechanics, and usage to accurately convey the intended meaning.

What are the five steps in the process for writing technical documents described in Chapter 1?

Most technical documents are produced by professional technical communicators working alone.

Companies hiring technical professionals such as engineers, scientists, and programmers focus primarily on the technical abilities of the candidates they consider for employment.

What is a technical communicator?

For what reason do most organizations welcome both positive and negative comments on blog posts?

Which of these activities is NOT essential as you begin to prepare communicating technical information?

Chapter 1 states that effective technical communication is honest. The chapter then presents three reasons it is important to be honest when communicating. Which of the following is NOT one of the reasons listed in Chapter 1?

Which quality in the list below is evident in the revised version of the following paragraph? Original: During our monthly meeting last month, we all came to the conclusion that overtime procedures are inadequate and that new procedures need to be initiated. I discussed this problem with our chief accountant, who was sympathetic and agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday afternoon. Revision: During last month's meeting, we concluded that our overtime procedures need revision. Our chief accountant has agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month's departmental meeting scheduled for 2:30 P.M. next Wednesday.