Question 1

Research shows that when an organization breaches a psychological contract,

Accepted Answer

A)   employees are likely to be less committed and satisfied, but their performance and intentions to quit are not affected.
B)   employees are likely to be less committed and satisfied, without their performance being affect, but they are also more likely to quit.
C)   employees are likely to be less committed and satisfied and more likely to quit, and their performance is likely to be lower.
D)   employees are likely to be less committed and satisfied and have lower job performance, but are not more likely to quit.
E)   this has no effect on employee satisfaction, commitment, intentions to quit, or job performance.F) A) and E)
G) B) and D)

Question 2

Claire works for Content Consultants.She telecommutes and has great flexibility in her work schedule.In return,Content Consultants expects to have satisfied clients who hire them again.Claire receives consistently high evaluations.Despite that,the company now wants her to work out of the main office.Claire feels that Content Consultants has breached a(n)

Accepted Answer

A)   employee engagement.
B)   job involvement.
C)   organizational citizenship behavior.
D)   psychological contract.
E)   cognitive expectation.F) A) and B)
G) A) and C)

Question 3

Based on Schwartz's Value Theory,if you value achievement over universalism,you will spend your evening working hard on your term paper so that you can get a good grade,rather than volunteering at the soup kitchen.

Accepted Answer

A) True 
 B)False

Question 4

The components of attitudes include

Accepted Answer

A)   values, beliefs, and emotions.
B)   affective, cognitive, and behavioral.
C)   personal and workplace.
D)   perceived and real.
E)   public and personal.F) B) and E)
G) A) and B)

Question 5

Why is it important for managers to pay attention to workplace attitudes? In your personal experience,is there one attitude that is more important than others? Describe the attitude and provide an example.

Accepted Answer

Managers should track a limited number o...

Question 6

The self-transcendence part of Schwartz's model is composed of

Accepted Answer

A)   self-direction and stimulation.
B)   security and conformity.
C)   power and achievement.
D)   universalism and benevolence.
E)   achievement and hedonism.F) A) and C)
G) B) and D)

Question 7

The basic idea of POS is that people are willing to work hard and commit to their organizations when they believe that the organization truly cares about their best interests.

Accepted Answer

A) True 
 B)False

Question 8

The idea that satisfaction results from the perception that a job allows for fulfillment of an individual's important values is called "met expectations."

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not a factor in contributing to employee engagement?

Accepted Answer

A)   high levels of conscientiousness
B)   high levels of stress
C)   charismatic managers
D)   recognition
E)   motivating jobsF) B) and D)
G) None of the above

Question 10

Angela works for a company that does not provide good health benefits or career opportunities.Her _____ is most likely to be negative.

Accepted Answer

A)   OCB
B)   CWB
C)   POS
D)   TPB
E)   OBF) None of the above
G) D) and E)

Question 11

Mark marches to the beat of his own drummer,while Simon plans on following in his father's footsteps.Mark is open to change,while Simon embraces

Accepted Answer

A)   conformity.
B)   traditionalism.
C)   power.
D)   benevolence.
E)   conservation.F) A) and C)
G) C) and D)

Question 12

Dawn is at the playground with her four-year-old daughter.The father of another child is yelling and cursing at him.Dawn decides to tell the father to stop the verbal abuse or leave the playground,or she will call the authorities.Dawn's behavior reflects the _______ component of her attitude.

Accepted Answer

A)   intellectual
B)   affective
C)   cognitive
D)   behavioral
E)   valueF) C) and E)
G) D) and E)

Question 13

________ are physiological or psychological deficiencies that arouse behavior.

Accepted Answer

A)   Attitudes
B)   Values
C)   Cognitions
D)   Needs
E)   ExpectationsF) A) and E)
G) B) and E)

Question 14

The first step in combating bullying is to document the event in writing,particularly if the bully is your boss.

Accepted Answer

A) True 
 B)False

Question 15

Describe the met expectations models of job satisfaction.Provide a specific example of needs that are met and of those that are not met.

Accepted Answer

These models propose that satisfaction r...

Question 16

_________ is the psychological process that arouses our interest in doing something.

Accepted Answer

A)   Involvement
B)   Engagement
C)   Motivation
D)   Citizenship
E)   CommitmentF) A) and B)
G) A) and C)

Exam 2: Values and Attitudes

The first step in combating bullying is to document the event in writing,particularly if the bully is your boss.

Correct Answer
verified

_________ is the psychological process that arouses our interest in doing something.

Correct Answer
verified

Which of the following is not a factor in contributing to employee engagement?

Correct Answer
verified

The components of attitudes include

Correct Answer
verified

Correct Answer
verified

Why is it important for managers to pay attention to workplace attitudes? In your personal experience,is there one attitude that is more important than others? Describe the attitude and provide an example.

Correct Answer
verified
Managers should track a limited number o...
View Answer

The idea that satisfaction results from the perception that a job allows for fulfillment of an individual's important values is called "met expectations."

Correct Answer
verified

Angela works for a company that does not provide good health benefits or career opportunities.Her _____ is most likely to be negative.

Correct Answer
verified

Based on Schwartz's Value Theory,if you value achievement over universalism,you will spend your evening working hard on your term paper so that you can get a good grade,rather than volunteering at the soup kitchen.

Correct Answer
verified

Research shows that when an organization breaches a psychological contract,

Correct Answer
verified

The self-transcendence part of Schwartz's model is composed of

Correct Answer
verified

________ are physiological or psychological deficiencies that arouse behavior.

Correct Answer
verified

The basic idea of POS is that people are willing to work hard and commit to their organizations when they believe that the organization truly cares about their best interests.

Correct Answer
verified

Describe the met expectations models of job satisfaction.Provide a specific example of needs that are met and of those that are not met.

Correct Answer
verified
These models propose that satisfaction r...
View Answer

Dawn is at the playground with her four-year-old daughter.The father of another child is yelling and cursing at him.Dawn decides to tell the father to stop the verbal abuse or leave the playground,or she will call the authorities.Dawn's behavior reflects the _______ component of her attitude.

Correct Answer
verified

Mark marches to the beat of his own drummer,while Simon plans on following in his father's footsteps.Mark is open to change,while Simon embraces

Correct Answer
verified

Exam 2: Values and Attitudes

The first step in combating bullying is to document the event in writing,particularly if the bully is your boss.

Correct AnswerverifiedShow Answer

_________ is the psychological process that arouses our interest in doing something.

Correct AnswerverifiedShow Answer

Which of the following is not a factor in contributing to employee engagement?

Correct AnswerverifiedShow Answer

The components of attitudes include

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Why is it important for managers to pay attention to workplace attitudes? In your personal experience,is there one attitude that is more important than others? Describe the attitude and provide an example.

Correct AnswerverifiedManagers should track a limited number o...View AnswerShow Answer

The idea that satisfaction results from the perception that a job allows for fulfillment of an individual's important values is called "met expectations."

Correct AnswerverifiedShow Answer

Angela works for a company that does not provide good health benefits or career opportunities.Her _____ is most likely to be negative.

Correct AnswerverifiedShow Answer

Based on Schwartz's Value Theory,if you value achievement over universalism,you will spend your evening working hard on your term paper so that you can get a good grade,rather than volunteering at the soup kitchen.

Correct AnswerverifiedShow Answer

Research shows that when an organization breaches a psychological contract,

Correct AnswerverifiedShow Answer

The self-transcendence part of Schwartz's model is composed of

Correct AnswerverifiedShow Answer

________ are physiological or psychological deficiencies that arouse behavior.

Correct AnswerverifiedShow Answer

The basic idea of POS is that people are willing to work hard and commit to their organizations when they believe that the organization truly cares about their best interests.

Correct AnswerverifiedShow Answer

Describe the met expectations models of job satisfaction.Provide a specific example of needs that are met and of those that are not met.

Correct AnswerverifiedThese models propose that satisfaction r...View AnswerShow Answer

Dawn is at the playground with her four-year-old daughter.The father of another child is yelling and cursing at him.Dawn decides to tell the father to stop the verbal abuse or leave the playground,or she will call the authorities.Dawn's behavior reflects the _______ component of her attitude.

Correct AnswerverifiedShow Answer

Mark marches to the beat of his own drummer,while Simon plans on following in his father's footsteps.Mark is open to change,while Simon embraces

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
verified
Managers should track a limited number o...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
These models propose that satisfaction r...
View Answer

Correct Answer
verified

Correct Answer
verified