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Exam 5: Foundations of Employee Motivation

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Question 21

Multiple Choice

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Nathan plans on applying Herzberg's theory to motivate employees.As such,the first step should be to

A) build motivators into subordinates' jobs.
B) provide positive feedback.
C) increase subordinates' autonomy.
D) provide opportunities for self-actualization.
E) eliminate sources of dissatisfaction.

F) A) and C)
G) All of the above

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Question 22

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In XYZ hospital,members of the cleaning staff have begun to actively care for patients and their families.This is an example of

A) job swapping.
B) job crafting.
C) scientific management.
D) job rotation.
E) job identity

F) A) and E)
G) B) and C)

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Question 23

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What is job crafting? How does it operate? Explain the effects of job crafting on employees.

Describe Herzberg's motivator-hygiene theory,with attention to the relationship between job satisfaction and job dissatisfaction.How would a manager use this theory to motivate employees?

Job enrichment is based on the _________ theory of job satisfaction.

The perceived fairness of the processes used to make allocation decisions is called ______ justice.

Randall wants to put more variety into his assistant's job by combining specialized tasks of about the same level of difficulty.This is

Describe self-determination theory.Contrast this with McClelland's acquired needs theory.How would a manager utilize self-determination theory to motivate employees?

Bettina will experience _______ if her outcome to input ratio is greater than that of a relevant comparison person.

Explain expectancy theory.Discuss what a manager could do to use expectancy theory to motivate employees.

What are "i-deals"? Explain why this is an important new direction for management research.

Wayne is on the production line for Medical Services Inc.He has been there for five years and has won Employee of the Month more than anyone else.Zander,his coworker,who has only been at Medical Services three years and hasn't even been nominated for Employee of the Month,just received a promotion.Wayne perceives a

Gerry,one of your subordinates,seems to care so much about being liked that he rarely states strong opinions in meetings of your department.Based on this,Gerry probably has a

At Cornet Company,employees and teams had higher performance,greater job satisfaction,and increased organizational commitment when their managers showed ________ behaviors.

In equity theory,you compare your outputs and inputs to those of another person.

According to _________,the typical perspective held by managers is that employees dislike work,must be monitored,and can be motivated only with rewards and punishment ("carrots and sticks") .

The two types of motivation are goal-oriented and failure-avoiding.

Pat and Chris are both computer programmers,but Pat earns more money than Chris.However,Chris perceives an equitable relationship because Pat

Inez was content with her job at Pieces Packaging until the company added two levels of supervision,lowered bonuses,and decreased breaks.Her current dissatisfaction reflects ______ factors.

People who have a high need for affiliation make the best managers.