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Branding refers to


A) the licensing of a name, phrase, design, symbol, or combination of these for a period of 17 years, at which time a firm may renew its intellectual property rights to them.
B) the value added to the product from the additional features given to a product beyond its functional attributes.
C) the identification of an organization's products based upon individual SKUs.
D) an organization's use of a name, phrase, design, symbol, or combination of these to identify its products and distinguish them from those of competitors.
E) the establishment of a commercial, legal name under which a company does business.

F) A) and C)
G) C) and E)

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Which of the following quotes from a new-product adopter would signal the need for a firm to counteract a usage barrier?


A) "But it might make me fat."
B) "What if I can't make the monthly payments?"
C) "I don't want to try this if it means I have to swallow it with milk."
D) "Big deal, the only difference is the shape of the package."
E) "Sure I'll try it; why not!"

F) A) and D)
G) C) and D)

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Which of the following statements regarding the maturity stage of the product life cycle is most accurate?


A) Technological forces often push a product from the introduction stage to the maturity stage.
B) During the maturity stage, companies add more distribution outlets to maximize target market coverage.
C) Sales increase at a decreasing rate as fewer new buyers enter the market.
D) Industry profits peak because production and distribution costs are declining.
E) Total industry profits exceed total industry sales.

F) None of the above
G) A) and E)

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Figure 10-4 Figure 10-4   -Figure 10-4 shows that in 1995,CDs were in the __________ stage of the product life cycle,while cassette tapes were in the __________ stage. A)  introduction; growth B)  growth; introduction C)  maturity; growth D)  harvest; decline E)  growth; decline -Figure 10-4 shows that in 1995,CDs were in the __________ stage of the product life cycle,while cassette tapes were in the __________ stage.


A) introduction; growth
B) growth; introduction
C) maturity; growth
D) harvest; decline
E) growth; decline

F) A) and C)
G) A) and E)

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One tool available when trying to even out the variations in demand for services is


A) off-peak pricing.
B) product lay-away.
C) credit incentives.
D) container sales.
E) product rationing.

F) None of the above
G) A) and C)

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The Samsung brand includes the familiar Samsung Electronics,but also Samsung Heavy Industries,Samsung Engineering,Samsung C&T (construction) ,and Samsung Life Insurance.This company uses


A) multibranding.
B) uniform branding.
C) co-branding.
D) corporate branding.
E) agent licensing.

F) None of the above
G) B) and C)

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Pez was originally sold in Europe as __________ in plain headless dispensers.


A) chewing gum
B) a breath mint
C) an antacid
D) a pain reliever
E) candy

F) B) and D)
G) A) and D)

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In the seven Ps of services marketing,the term process involves not only "what" is created but also


A) "if" it is created.
B) "how" it is created.
C) "when" it is created.
D) "for whom" it is created.
E) "why" it is created.

F) A) and B)
G) All of the above

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Which of the following statements regarding the place element of services is most accurate?


A) Place has little impact on the marketing of services because there are so many intermediaries from which a consumer may choose.
B) The distribution site as well as the service provider are the intangible components of the service.
C) Place is an especially important factor because of the inconsistency between the service and the service provider.
D) As competition grows in service industries, the value of convenient distribution is being recognized.
E) Technology is an effective way to bring services to the customer, but not those that are information-based.

F) A) and B)
G) A) and C)

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DiGiorno rising crust pizza has been available in the freezer sections of supermarkets for quite a while.The product's recent introduction of a DiGiorno cheese-stuffed crust to its line of pizzas is an example of


A) a market-product grid.
B) diversification.
C) market modification.
D) product class extension.
E) product modification.

F) A) and E)
G) B) and E)

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In the late 1950s and 1960s,television westerns were extremely popular.These adventure shows had settings and costumes that were very unlike other shows of that time (comedy,variety,crime,etc.) .Popular programs included Gunsmoke,Bonanza,Wagon Train,The Big Valley,etc.When ratings declined as viewers gradually stopped watching this TV genre,production companies found the networks no longer wanted to produce and televise such shows.The television western was a product category that had entered the __________ stage of its product life cycle.


A) deletion
B) cancellation
C) decline
D) maturity
E) harvesting

F) A) and C)
G) A) and E)

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Figure 10-4 Figure 10-4   -Figure 10-4 shows that in 2007,CDs were in which stage of the product life cycle? A)  introduction B)  growth C)  maturity D)  harvest E)  decline -Figure 10-4 shows that in 2007,CDs were in which stage of the product life cycle?


A) introduction
B) growth
C) maturity
D) harvest
E) decline

F) A) and E)
G) All of the above

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Which of the following is an example of a product in the maturity stage of the product life cycle?


A) pocket video cameras
B) driverless vehicles
C) 3D HDTVs
D) carbonated soft drinks
E) tablet devices

F) B) and E)
G) D) and E)

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What six criteria are mentioned most often in selecting a good brand name? Give an example of a brand name that illustrates each criterion.

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Six criteria most often mentioned when s...

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Which of the following products would have a low-learning product life cycle curve?


A) electric cars
B) five-blade razor
C) interactive television
D) software for learning a foreign language
E) convection ovens

F) B) and D)
G) C) and D)

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Another name for multiproduct branding is


A) family branding.
B) mixed branding.
C) uniform branding.
D) co-branding.
E) multibranding.

F) A) and B)
G) All of the above

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Figure 10-1 Figure 10-1   -Figure 10-1 represents the stages of the product life cycle.What does the portion of the curve labeled C represent? A)  introduction B)  maturity C)  growth D)  stability E)  decline -Figure 10-1 represents the stages of the product life cycle.What does the portion of the curve labeled C represent?


A) introduction
B) maturity
C) growth
D) stability
E) decline

F) B) and D)
G) B) and E)

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Figure 10-1 Figure 10-1   -Figure 10-1 represents the stages of the product life cycle.What does the portion of the curve labeled D represent? A)  introduction B)  maturity C)  growth D)  failure E)  decline -Figure 10-1 represents the stages of the product life cycle.What does the portion of the curve labeled D represent?


A) introduction
B) maturity
C) growth
D) failure
E) decline

F) A) and E)
G) A) and D)

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The Toro Co.makes Toro snowblowers,Toro lawn mowers,Toro yard tools,and Toro sprinkler systems.The Toro Co.uses a __________ strategy.


A) multibranding
B) family branding
C) co-branding
D) uniform branding
E) mixed branding

F) C) and D)
G) B) and C)

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If Procter & Gamble (P&G) were to package a Gillette Fusion ProGlide Razor with its Gillette Fusion Hydragel,P&G would be engaged in


A) a BOGO deal.
B) product modification.
C) product bundling.
D) product repositioning.
E) product differentiation.

F) B) and C)
G) D) and E)

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