Question 1

People with moderate emotional stability __________ than people with low emotional stability.

Accepted Answer

A)   Tend to be more pessimistic
B)   Are more likely to experience negative emotions under pressure
C)   Earn lower salaries
D)   Tend to perform more OCBs
E)   Tend to perform more CWBsF) B) and C)
G) A) and D)

Question 2

What is "deliberate practice"? What are its five properties?

Accepted Answer

Deliberate practice is a demanding, repe...

Question 3

Define "locus of control," and describe what it means to have an "internal" and "external" locus of control. Give an example of each from your own experiences in school or work.

Accepted Answer

Locus of control is a relatively stable ...

Question 4

To help an employee with low self-efficacy, a manager should set very challenging goals.

Accepted Answer

A) True 
 B)False

Question 5

A recent study by the Aberdeen Group found that most companies use some form of pre- or post-hiring personality testing.

Accepted Answer

A) True 
 B)False

Question 6

The combination of stable physical, behavioral, and mental characteristics that gives individuals their unique identity is known as:

Accepted Answer

A)   Intelligence
B)   Personality
C)   Their value profile
D)   Self-efficacy
E)   Self-esteemF) A) and D)
G) C) and D)

Question 7

Halim, one of your employees, always seems to be "taking it easy," often ignores problems that arise, and rarely takes action on his own. It is likely that Halim is:

Accepted Answer

A)   Low on practical intelligence
B)   An introvert
C)   Not a proactive personality
D)   Emotionally unstable
E)   Highly agreeableF) B) and D)
G) A) and D)

Question 8

Openness to experience refers to a person being trusting and good-natured.

Accepted Answer

A) True 
 B)False

Question 9

What is a "proactive personality"? Why is it important for managers to be proactive and have proactive subordinates?

Accepted Answer

A proactive personality is someone who i...

Question 10

Which of the following is the least fixed of a person's individual differences?

Accepted Answer

A)   Attitudes
B)   Intelligence
C)   Cognitive abilities
D)   Self-esteem
E)   EmotionsF) B) and D)
G) None of the above

Question 11

Regarding using personality testing as part of the hiring process, experts have concluded that:

Accepted Answer

A)   Only the Big Five should be used as predictors of job performance
B)   The typical personality test is not a valid predictor of job performance
C)   There are many valid instruments available to managers to test for personality types
D)   The effects of personality on job performance are so large it cannot be ignored by managers
E)   There is not enough evidence to draw any conclusions about personality testingF) C) and D)
G) B) and D)

Question 12

Petra made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her co-workers for giving her erroneous information for the report. Petra is expressing:

Accepted Answer

A)   Low agreeableness
B)   An external locus of control
C)   Organizational citizenship behavior
D)   Counterproductive work behavior
E)   Low emotional stabilityF) A) and C)
G) B) and D)

Question 13

Klaus works in a very stressful job, but maintains his "cool" even in the worst times. He is likely to score high on ________.

Accepted Answer

A)   Extraversion
B)   Agreeableness
C)   Conscientiousness
D)   Emotional stability
E)   Openness to experienceF) A) and B)
G) B) and D)

Question 14

People with low emotional stability handle pressure better.

Accepted Answer

A) True 
 B)False

Question 15

Identify at least four negative emotions and give an example of how to handle each.

Accepted Answer

According to Table 3.7, if you are feeli...

Question 16

Core self-evaluations represent a broad personality trait comprised of all but one of the following. Which one?

Accepted Answer

A)   Emotional stability
B)   Generalized self-efficacy
C)   Locus of control
D)   Proactivity
E)   Self-esteemF) A) and E)
G) C) and D)

Question 17

________ are complex, relatively brief responses aimed at a particular target.

Accepted Answer

A)   Moods
B)   Emotions
C)   Personalities
D)   Attitudes
E)   CSEsF) None of the above
G) B) and E)

Question 18

Define emotions. What is the relationship of emotions to goals?

Accepted Answer

Emotions are complex, relatively brief r...

Question 19

The ability to solve everyday problems by utilizing knowledge gained from experience to purposefully adapt to, shape, and select environments is known as emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 20

When hiring people, the best thing a manager can do is to find someone like him/herself and make sure the person "fits" into his or her stereotype of a good worker.

Accepted Answer

A) True 
 B)False

Exam 3: Individual Differences and Emotions

Which of the following is the least fixed of a person's individual differences?

Correct AnswerverifiedShow Answer

Klaus works in a very stressful job, but maintains his "cool" even in the worst times. He is likely to score high on ________.

Correct AnswerverifiedShow Answer

To help an employee with low self-efficacy, a manager should set very challenging goals.

Correct AnswerverifiedShow Answer

Openness to experience refers to a person being trusting and good-natured.

Correct AnswerverifiedShow Answer

What is "deliberate practice"? What are its five properties?

Correct AnswerverifiedDeliberate practice is a demanding, repe...View AnswerShow Answer

Petra made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her co-workers for giving her erroneous information for the report. Petra is expressing:

Correct AnswerverifiedShow Answer

A recent study by the Aberdeen Group found that most companies use some form of pre- or post-hiring personality testing.

Correct AnswerverifiedShow Answer

People with low emotional stability handle pressure better.

Correct AnswerverifiedShow Answer

The combination of stable physical, behavioral, and mental characteristics that gives individuals their unique identity is known as:

Correct AnswerverifiedShow Answer

What is a "proactive personality"? Why is it important for managers to be proactive and have proactive subordinates?

Correct AnswerverifiedA proactive personality is someone who i...View AnswerShow Answer

________ are complex, relatively brief responses aimed at a particular target.

Correct AnswerverifiedShow Answer

People with moderate emotional stability __________ than people with low emotional stability.

Correct AnswerverifiedShow Answer

Core self-evaluations represent a broad personality trait comprised of all but one of the following. Which one?

Correct AnswerverifiedShow Answer

Halim, one of your employees, always seems to be "taking it easy," often ignores problems that arise, and rarely takes action on his own. It is likely that Halim is:

Correct AnswerverifiedShow Answer

Define emotions. What is the relationship of emotions to goals?

Correct AnswerverifiedEmotions are complex, relatively brief r...View AnswerShow Answer

When hiring people, the best thing a manager can do is to find someone like him/herself and make sure the person "fits" into his or her stereotype of a good worker.

Correct AnswerverifiedShow Answer

The ability to solve everyday problems by utilizing knowledge gained from experience to purposefully adapt to, shape, and select environments is known as emotional intelligence.

Correct AnswerverifiedShow Answer

Define "locus of control," and describe what it means to have an "internal" and "external" locus of control. Give an example of each from your own experiences in school or work.

Correct AnswerverifiedLocus of control is a relatively stable ...View AnswerShow Answer

Identify at least four negative emotions and give an example of how to handle each.

Correct AnswerverifiedAccording to Table 3.7, if you are feeli...View AnswerShow Answer

Regarding using personality testing as part of the hiring process, experts have concluded that:

Correct AnswerverifiedShow Answer

Correct Answer
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Deliberate practice is a demanding, repe...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A proactive personality is someone who i...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Emotions are complex, relatively brief r...
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Correct Answer
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Correct Answer
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Locus of control is a relatively stable ...
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Correct Answer
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According to Table 3.7, if you are feeli...
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Correct Answer
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