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Define "self-efficacy." Explain what influences a person's self-efficacy, and the behavioral patterns that result from high and low self-efficacy. Discuss at least five ways that a manager can influence a subordinate's self-efficacy at work.

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Self-efficacy is a person's belief about...

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People with __________ see themselves as masters of their own fate.


A) High emotional stability
B) An internal locus of control
C) An external locus of control
D) High introversion
E) High extraversion

F) A) and E)
G) B) and D)

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Managers should attempt to raise subordinates' self-efficacy by all but one of the following. Which one?


A) Guided experiences, mentoring, and role modeling
B) Creating routine jobs that are boring but easy to perform
C) Giving positive feedback
D) Matching goal difficulty to each employee's self-efficacy
E) Providing self-management training

F) B) and D)
G) A) and C)

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The idea of "deliberate practice" is that takes 10,000 hours of practice to become really good at something.

A) True
B) False

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Attitudes are a category of relatively fixed individual differences.

A) True
B) False

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Proactive people are more likely to be entrepreneurial.

A) True
B) False

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Marisa is office manager in a small company. Her employees find that they can often come late to work and leave early, and Marisa will cover their work for them. Marisa is likely to score:


A) High on extraversion
B) High on agreeableness
C) Low on conscientiousness
D) Low on emotional stability
E) Low on openness to experience

F) B) and E)
G) A) and B)

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Most entrepreneurs:


A) Think luck had no role in the success of their venture
B) Were in their twenties
C) Have bachelor's degrees
D) Were unmarried when they started their business
E) Come from extremely rich or extremely poor backgrounds

F) All of the above
G) C) and D)

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_____ represent(s) an individual's capacity for constructive thinking, reasoning, and problem solving.


A) Intelligence
B) Emotion
C) Attitudes
D) Self-esteem
E) Self-efficacy

F) A) and E)
G) D) and E)

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Which of the following is not an element of emotional intelligence?


A) Self-awareness
B) Social awareness
C) Relationship management
D) Emotional stability
E) Self-management

F) A) and C)
G) B) and E)

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The ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments is called:


A) Multiple intelligence
B) Cognitive intelligence
C) Practical intelligence
D) Spatial intelligence
E) Bodily-kinesthetic intelligence

F) None of the above
G) C) and D)

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Which of the following is not one of the basic dimensions of the Big Five personality dimensions?


A) Emotional intelligence
B) Extraversion
C) Openness to experience
D) Conscientiousness
E) Agreeableness

F) C) and E)
G) A) and C)

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Self-efficacy beliefs are surface convictions supported by the most recent experiences a person has gone through.

A) True
B) False

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Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.


A) Naturalist
B) Bodily-kinesthetic
C) Spatial
D) Interpersonal
E) Intrapersonal

F) B) and E)
G) D) and E)

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At ABC Inc., each employee is required to evaluate himself or herself as part of preparation to meet with his or her manager for the annual employee performance review. As part of this, Daneesha prepared a thoughtful and comprehensive list of her strengths and weaknesses. Daneesha was displaying her:


A) Proactive personality
B) Self-awareness
C) Self-management
D) Agreeableness
E) Extraversion

F) All of the above
G) A) and B)

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The most potent of the causes of our self-efficacy beliefs is our prior experience.

A) True
B) False

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Define "emotional intelligence." Identify and explain its key components. What are the benefits of emotional intelligence and its relationship to job performance and leadership?

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Emotional intelligence is the ability to...

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___________ is associated with success for managers and salespeople.


A) Extraversion
B) Introversion
C) Agreeableness
D) Emotional stability
E) Openness to experience

F) B) and D)
G) B) and C)

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Research in industrial-organizational psychology concluded that the typical personality test is not a valid predictor of job performance.

A) True
B) False

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Managers are not encouraged to nurture self-efficacy in subordinates, because doing so raises subordinates' expectations about their importance to the organization.

A) True
B) False

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