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The term failure as applied to reliability means that a part or item does not function at all.

A) True
B) False

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In the area of product and service design, the acronym CAD refers to:


A) conceptually appropriate design
B) computer aided design
C) commercial applications design
D) competitive advantage design
E) completely automated design

F) B) and C)
G) D) and E)

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Which of the following is not true about re-manufacturing?


A) Re-manufactured products can be sold at lower cost.
B) The process requires mostly unskilled and semiskilled workers.
C) There is less depletion of natural resources.
D) It produces high quality products easily.
E) Re-manufacturing is mainly carried out by small and mid-sized companies.

F) None of the above
G) B) and D)

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Applied research has the objective of achieving commercial applications for new ideas.

A) True
B) False

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Product liability means that a manufacturer is liable for any injuries and damages caused by a faulty product because of poor workmanship or design.

A) True
B) False

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Applied research is the major R & D effort of business organizations because of the desire for commercial applications.

A) True
B) False

Correct Answer

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Which one of the following is not a factor of successful product and service design?


A) be aware of what the competitors are doing
B) be aware of what customers want
C) know what government regulations are
D) use computerized design techniques
E) know what new technologies are available

F) None of the above
G) A) and E)

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Commonality of components is beneficial for manufacturing but not for services.

A) True
B) False

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Concurrent Engineering is another term for sequential development.

A) True
B) False

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Global teams provide diversity while eliminating conflicts and miscommunication.

A) True
B) False

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Delayed differentiation and modular design are tactics for mass customization.

A) True
B) False

Correct Answer

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Which of the following is not one of the phases of product design and development?


A) specify product specifications
B) conduct market test
C) specify process specifications
D) conduct design review
E) performance applied research

F) B) and E)
G) C) and E)

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Which of the following is an issue that designers must take into account in product and service design?


A) legal, environmental, and ethical issues
B) reliability
C) standardization
D) range of operating conditions
E) all of the above

F) A) and E)
G) D) and E)

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"Design for production" takes into account the capabilities of the organization to produce or deliver a given product or service.

A) True
B) False

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The process of dismantling and inspecting a competitor's new or revised product for the purpose of gleaning design ideas is called:


A) design by imitation
B) product analysis
C) reverse engineering
D) benchmarking
E) disassembly

F) C) and D)
G) D) and E)

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Taguchi design methods involve identifying the optimal operating or environmental conditions for a given product.

A) True
B) False

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Research and development (R&D) refers to organized efforts that are directed toward increasing scientific knowledge and product (or process) innovation.

A) True
B) False

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