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Exam 5: Stress

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Question 31

True/False

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Family time demands include participation in formal education programs, music lessons, sports-related training, hobby-related self-education, participation in local government, and volunteer work.

A) True
B) False

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Question 32

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Alisha and Carolina work at the Flash-Frozen Vegetables factory. The company is short-staffed, and the employees are finding it difficult to meet the daily production requirements. Both Alisha and Carolina are facing time pressures in their respective departments. Alisha decides to work longer hours to meet the deadline, whereas Carolina tries to distance herself from her problems at work by thinking about the positive things in her life. Which of these coping strategies is Alisha utilizing?

A) emotion-focused behavior coping
B) problem-focused behavior coping
C) emotion-focused cognitive coping
D) problem-focused cognitive coping
E) primary cognitive coping

F) All of the above
G) A) and B)

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Question 33

Multiple Choice

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The two major types of social support are

Which of these is a nonwork challenge stressor?

Gregor has worked in software quality assurance for three years, but is looking for opportunities at other companies as a means to increase his salary and gain responsibility. To prepare for his interview for a software engineer position, he studies programming in his spare time and asks friends who are already programmers for interview tips. Despite his relative lack of experience, he is thrilled when the human resources manager for the new company calls to tell him he has been hired. Although he is eager to please his new boss, he gets nervous when his first assignment requires him to implement a new user interface feature in a programming language he is not very familiar with. While feeling a bit anxious about his ability to complete the task, he uses online tutorials and asks for guidance from co-workers to help him achieve his goal. He has to work late for three nights, but by the end of the week, he is proud to have accomplished the task successfully and have learned new skills in the process. Gregor's path to success is an example of

Family time demands are what type of stressor?

Christopher works as a financial analyst in an investment firm. Because several of his colleagues recently resigned from the firm, he has had to take over extra responsibilities. His manager notices that Christopher has started smoking heavily and often gets irritable with his coworkers. What kind of strain is Christopher experiencing? If you were his manager, what kind of coping mechanism would you prefer that he use to cope with the stress?

Which of the following is an example of a Type A Behavior Pattern?

Due to time pressure and heavy workload, Dan has developed high blood pressure and has started to show forgetfulness at work and home. These are examples of ________ strains.

________ is a work hindrance stressor that occurs from incompatible demands within a single role that a person may hold.

Seeking support and venting anger are examples of which of the following coping strategies?

Which of the following is an example of problem-focused coping?

________ are stressful demands that are perceived as opportunities for learning, growth, and achievement.

Stressors can cause gastrointestinal system problems.

Role ambiguity is often experienced among new employees who have not been around long enough to receive instructions from supervisors or observe and model the role behaviors of more senior colleagues.

Self-motivation and changing priorities are examples of ________ coping strategies.

Which of the following is an example of a strain?

Kathleen thought her college studies had prepared her completely for her new job as a restaurant manager. She is completely surprised by the amount of responsibility that has immediately been given to her and the number of skills she is expected to already have. Combined with the amount of pressure she is under to get all the staffing and ordering forms filled out and filed, she is feeling quite stressed. Kathleen is experiencing work-related challenge stress.

Explain the concept of presenteeism, and describe the effects it has on workplace productivity.

Makayla was taking the trash out to the dumpster behind the bakery where she worked when she heard a loud noise. Just around the corner she saw her co-worker Narayan kicking at the brick wall and cursing under his breath. She asked him what was wrong, and he told her that his boss had denied his request for vacation even though it had been approved two months before. Narayan was told that due to the recent layoffs, they would be understaffed for the Thanksgiving holiday, and all previously approved vacation requests had been put on hold. Narayan was upset because this meant he would be unable to attend his cousin's wedding, where he was looking forward to seeing his extended family. Narayan's outburst is an example of ________ coping.