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External influences do not effect motivation.

A) True
B) False

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False

A mentoring manager that encourages a subordinate to "shadow" his/her leadership exemplifies which process theory of motivation?


A) expectancy
B) goal-setting
C) equity
D) reinforcement

E) None of the above
F) B) and D)

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Most supervisors do not have the power to improve motivation factors within the workplace.

A) True
B) False

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Motivation theories are either content- or process-oriented.

A) True
B) False

Correct Answer

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Moving or shifting employees from one specific job to another is called job:


A) redesign
B) enrichment
C) rotation
D) enlargement

E) None of the above
F) B) and C)

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The primary explanation of human behavior,according to the expectancy theory,is based upon:


A) anticipation.
B) uncertainty.
C) risk.
D) happenstance.

E) A) and C)
F) All of the above

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A

Chris Argyris,management author,states that mature individuals are ____________.


A) passive
B) dependent
C) unaware
D) independent

E) A) and D)
F) None of the above

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Match the options below with the correct phrases: -intrapreneurship


A) employees set their own work hours, within reason
B) an element of job redesign that allows employees to use discretion in altering work
C) a job design that provides an employee with more job authority, challenge, opportunity, and decision making
D) motivation theories that emphasize a person's needs
E) four, 10-hour work days between Monday and Friday
F) horizontal loading
G) Herzberg's dissatisfiers
H) entrepreneurship within organizations
I) existence and relatedness and growth
J) goals influence motivation
K) "Hey, how come my pay is not the same as yours?" applies to this theory
L) the "anticipation" theory of motivation

M) All of the above
N) I) and J)

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McGregor suggested ____________ as a philosophy of management with a positive perception of subordinates' potential for work.


A) theory X
B) theory Y
C) high needs
D) need for affiliation

E) B) and C)
F) A) and D)

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A person's wants are what initially prompt or "start up" motivation.

A) True
B) False

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Intrapreneurship = entrepreneurship + formal organization.

A) True
B) False

Correct Answer

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In McClelland's need for achievement theory,the desire for friendship,cooperation,and close interpersonal relationships is called:


A) power.
B) achievement.
C) esteem.
D) affiliation.

E) A) and B)
F) C) and D)

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Motivation is not something that is done to another person.

A) True
B) False

Correct Answer

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True

Job redesign requires an intimate knowledge of both ____________ and ____________.


A) job enlargement and job rotation
B) employee talents and job qualities
C) employee desires and job opportunities
D) job depth and job scope

E) All of the above
F) B) and D)

Correct Answer

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Physiological or psychological conditions in humans that act as stimuli for behaviors are called:


A) motivations.
B) needs.
C) skills.
D) incentives.

E) A) and C)
F) None of the above

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Reinforcement theory is a combination of both positive and negative issues.

A) True
B) False

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Based on McClelland's theory,managers should work to identify and encourage the development of their ____________.


A) high achievers
B) power motivated
C) low achievers with high potential
D) high potential employees

E) All of the above
F) A) and D)

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Match the options below with the correct phrases: -job scope


A) a basic stimulus for motivation
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace
C) assigning employees to a variety of new, temporary jobs
D) a manager's attitude about work, people, and performance
E) job twinning
F) unsatisfied needs often lead to this
G) the application of motivational theories to the structure of work
H) Herzberg's satisfiers
I) the collective attitude of workers
J) a composite of rewards or punishments
K) an element of job redesign referring to variation incorporated in a job
L) negative perceptions of subordinates' potential
M) theories that explain hoe employees choose behaviors to meet their needs
N) positive perceptions of subordinates' potential

O) E) and J)
P) F) and H)

Correct Answer

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Match the options below with the correct phrases: -goal-setting theory


A) employees set their own work hours, within reason
B) an element of job redesign that allows employees to use discretion in altering work
C) a job design that provides an employee with more job authority, challenge, opportunity, and decision making
D) motivation theories that emphasize a person's needs
E) four, 10-hour work days between Monday and Friday
F) horizontal loading
G) Herzberg's dissatisfiers
H) entrepreneurship within organizations
I) existence and relatedness and growth
J) goals influence motivation
K) "Hey, how come my pay is not the same as yours?" applies to this theory
L) the "anticipation" theory of motivation

M) C) and L)
N) D) and I)

Correct Answer

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A good reward system will include:


A) rewards that meet basic needs
B) rewards that are available to all
C) rewards that are comparable to other organizations
D) all of the above

E) A) and D)
F) None of the above

Correct Answer

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