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Not having the group leader state his/her own position in the decision making process, and having the group leader promote open discussion and encourage group members to speak are ways to reduce the effects of:


A) social loafing
B) social inhibition
C) evaluation apprehension
D) groupthink

E) None of the above
F) B) and C)

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Although it can take a lot of time and effort, the best style for handling conflict is:


A) collaborative
B) compromising
C) forcing
D) interpersonal

E) B) and D)
F) None of the above

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A member of a small task force has decreased the amount of his individual effort on the group's task. He is exhibiting:


A) social apprehension
B) social facilitation
C) social loafing
D) individual dominance

E) B) and D)
F) A) and B)

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A conflict resolution strategy in which a neutral third party listens to all parties involved in a conflictand then makes a decision is called:


A) mediation
B) cooperative problem solving
C) arbitration
D) compromising

E) B) and C)
F) A) and B)

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What factors affect group performance?

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group cohesiveness
communicati...

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When a group becomes too cohesive and insulated from outside help, _____ is likely to occur:


A) social loafing
B) social facilitation
C) groupthink
D) group conflict

E) A) and B)
F) A) and C)

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Lilly is working on a group project with three other students. The project is going great so Lilly decides to reduce her effort. The theory that best explains her social loafing is:


A) free-rider
B) individual dominance
C) distraction
D) sucker-effect

E) B) and C)
F) A) and B)

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Mary notices that none of the other members of her group are working hard so she decides to lower her effort. Her behavior support the _____ theory of social loafing.


A) free-rider
B) individual dominance
C) distraction
D) sucker-effect

E) B) and C)
F) A) and D)

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What factors affect group cohesiveness?

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group homogeneity
st...

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What are the four factors that define a group?

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multiple members that see them...

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Which source of conflict results when geographical boundaries or lines of authority are unclear?


A) Competition of resources
B) Task interdependence
C) Jurisdictional ambiguity
D) Communication barriers

E) B) and D)
F) B) and C)

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A manager wants to increase the quality of his employee's decisions. He should have:


A) some of them work in groups
B) them work individually
C) them work in groups
D) none of these three answers will matter

E) C) and D)
F) A) and B)

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Your text lists several sources of conflict. Which one is NOT listed as a source of conflict?


A) Competition for resources
B) Power
C) Jurisdictional ambiguity
D) Personality

E) C) and D)
F) B) and D)

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Social impact theory is related to:


A) group size
B) group status
C) communication structure
D) group roles

E) C) and D)
F) A) and B)

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A _____ conflict style handles conflict in a win-lose fashion whereas a _____ style adopts give and take tactics.


A) collaborative / forcing
B) forcing / collaborative
C) collaborative / compromising
D) forcing / compromising

E) A) and B)
F) A) and C)

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A conflict resolution strategy that involves a neutral third party who helps both sides reach a mutually agreeable solution is known as:


A) arbitration
B) mediation
C) compromising
D) cooperative problem solving

E) B) and C)
F) None of the above

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POWs who were isolated from other prisoners had a lower need to live than POWs housed with older soldiers. This negative emotional reaction demonstrates the need for:


A) power
B) common interests
C) affiliation
D) control

E) None of the above
F) B) and D)

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What are the common reactions to conflict?

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withdrawal
winning at all cost...

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Which of the following is true about the effect of individual dominance in a group.


A) Group performance will almost always decrease due to individual dominance
B) Group performance will increase if the dominating person is competent
C) A dominating person really has relatively little effect on the group's performance
D) Group performance will increase only if the leader is high in compassion

E) None of the above
F) A) and C)

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What are the major reasons for conflict?

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competition for resources
task...

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