Question 1

According to ____ "new" employees who work with highly satisfied "old" employees are more likely to be highly satisfied themselves.

Accepted Answer

A)   individual differences theory
B)   McClelland's needs theory
C)   consistency theory
D)   social information processing theoryE) A) and B)
F) A) and C)

Question 2

Approximately ____ of employees change jobs each month.

Accepted Answer

A)   9%
B)   2%
C)   20%
D)   17%E) C) and D)
F) A) and D)

Question 3

Which theory hypothesizes that enriched jobs are the most satisfying?

Accepted Answer

A)   ERG
B)   Job characteristics model
C)   Two-factor
D)   EquityE) None of the above
F) A) and B)

Question 4

According to a meta-analysis by Griffeth and his colleagues (2000) , absenteeism and turnover are:

Accepted Answer

A)   moderately correlated (r = .21) 
B)   highly correlated (r = .76) 
C)   not really related (r = .03) 
D)   almost perfectly correlated (r = .95) E) A) and B)
F) C) and D)

Question 5

Job satisfaction is most related to:

Accepted Answer

A)   performance
B)   absenteeism
C)   organizational commitment
D)   tenureE) A) and B)
F) None of the above C

Question 6

Which of the following measures of job satisfaction has the most number of factors?

Accepted Answer

A)   Faces Scale
B)   JDI
C)   JIG
D)   MSQE) A) and B)
F) None of the above

Question 7

Research indicates that about ___ percent of job satisfaction is genetically determined.

Accepted Answer

A)   5
B)   30
C)   60 percent
D)   90E) A) and B)
F) A) and C)

Question 8

The job characteristics model focuses on:

Accepted Answer

A)   equity
B)   consistency
C)   locus of control
D)   job enrichmentE) B) and D)
F) A) and B)

Question 9

Approximately what percent of employee absenteeism is due to illness?

Accepted Answer

A)   Almost none (5%) 
B)   Some (34%) 
C)   Most (67%) 
D)   Almost all (96%) E) All of the above
F) B) and D) B

Question 10

Which of the following is true regarding international comparisons of employee absenteeism?

Accepted Answer

A)   Absenteeism rates are almost identical for all countries
B)   The Unites States has one of the highest absenteeism rates in the world
C)   Sweden has the lowest absenteeism rate of any country
D)   There are large differences in absenteeism rates across countriesE) A) and C)
F) None of the above

Question 11

According to Judge and Watanabe (1994) , job satisfaction and life satisfaction are:

Accepted Answer

A)   related for some people
B)   not related
C)   related for most people
D)   related for everyoneE) A) and D)
F) None of the above

Question 12

Job ____ refers to giving an employee more tasks to do at one time; job _____ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job _____ refers to giving employees more responsibility for performing their jobs.

Accepted Answer

A)   enlargement / rotation / enrichment
B)   rotation / enlargement / enrichment
C)   enrichment / rotation / enlargement
D)   enrichment / enlargement / rotationE) A) and B)
F) None of the above

Question 13

You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:

Accepted Answer

A)   conscientiousness
B)   extroversion
C)   agreeableness
D)   neuroticismE) All of the above
F) A) and B)

Question 14

According to research, an employee's job satisfaction level is consistent:

Accepted Answer

A)   across time but not jobs
B)   across jobs but not time
C)   across neither time nor jobs
D)   across both time and jobsE) A) and B)
F) A) and C) D

Question 15

The extent to which the rewards, salary, and benefits received by employees are perceived to be consistent with their efforts and performance is called ______ fit.

Accepted Answer

A)   needs-supplies
B)   person-organization
C)   demands-abilities
D)   needs-abilitiesE) B) and C)
F) A) and D)

Question 16

What are the four factors that make up a person's core evaluation

Accepted Answer

self-esteem
locus of...

Question 17

Social information processing theory focuses on:

Accepted Answer

A)   reinforcement of behavior
B)   modeling of behavior
C)   employee needs
D)   self esteemE) None of the above
F) A) and B)

Question 18

Realistic job previews might reduce turnover that is caused by:

Accepted Answer

A)   unavoidable reasons
B)   unmet expectations
C)   escape
D)   unmet needsE) C) and D)
F) A) and B)

Question 19

Sally is angry about a promotion decision. Though she is not sure that she was the best candidate, she feels that she never really got the chance to demonstrate her skills. Sally's dissatisfaction is consistent with research on:

Accepted Answer

A)   distributive equity
B)   procedural consistency
C)   distributive justice
D)   procedural justiceE) A) and B)
F) All of the above

Question 20

An employee determines if she is being treated equitably by ____ weighing the _____ inputs and outputs associated with herself and other employees.

Accepted Answer

A)   consciously / actual
B)   consciously/ perceived
C)   subconsciously / perceived
D)   subconsciously / actualE) B) and C)
F) All of the above

Exam 10: Employee Satisfaction and Commitment

According to ____ "new" employees who work with highly satisfied "old" employees are more likely to be highly satisfied themselves.

Correct AnswerverifiedShow Answer

Approximately ____ of employees change jobs each month.

Correct AnswerverifiedShow Answer

Which theory hypothesizes that enriched jobs are the most satisfying?

Correct AnswerverifiedShow Answer

According to a meta-analysis by Griffeth and his colleagues (2000) , absenteeism and turnover are:

Correct AnswerverifiedShow Answer

Job satisfaction is most related to:

Correct AnswerverifiedC

Which of the following measures of job satisfaction has the most number of factors?

Correct AnswerverifiedShow Answer

Research indicates that about ___ percent of job satisfaction is genetically determined.

Correct AnswerverifiedShow Answer

The job characteristics model focuses on:

Correct AnswerverifiedShow Answer

Approximately what percent of employee absenteeism is due to illness?

Correct AnswerverifiedB

Which of the following is true regarding international comparisons of employee absenteeism?

Correct AnswerverifiedShow Answer

According to Judge and Watanabe (1994) , job satisfaction and life satisfaction are:

Correct AnswerverifiedShow Answer

Job ____ refers to giving an employee more tasks to do at one time; job _____ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job _____ refers to giving employees more responsibility for performing their jobs.

Correct AnswerverifiedShow Answer

You would like to hire employees who will not miss work. Your best bet would be to hire applicants who score high on the personality dimension of:

Correct AnswerverifiedShow Answer

According to research, an employee's job satisfaction level is consistent:

Correct AnswerverifiedD

The extent to which the rewards, salary, and benefits received by employees are perceived to be consistent with their efforts and performance is called ______ fit.

Correct AnswerverifiedShow Answer

What are the four factors that make up a person's core evaluation

Correct Answerverifiedself-esteemlocus of...View AnswerShow Answer

Social information processing theory focuses on:

Correct AnswerverifiedShow Answer

Realistic job previews might reduce turnover that is caused by:

Correct AnswerverifiedShow Answer

Sally is angry about a promotion decision. Though she is not sure that she was the best candidate, she feels that she never really got the chance to demonstrate her skills. Sally's dissatisfaction is consistent with research on:

Correct AnswerverifiedShow Answer

An employee determines if she is being treated equitably by ____ weighing the _____ inputs and outputs associated with herself and other employees.

Correct AnswerverifiedShow Answer

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C

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B

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Job __ refers to giving an employee more tasks to do at one time; job _ refers to giving an employee the same number of tasks to perform at any one time but different tasks from time to time; job ___ refers to giving employees more responsibility for performing their jobs.

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D

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self-esteem
locus of...
View Answer

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An employee determines if she is being treated equitably by weighing the _ inputs and outputs associated with herself and other employees.

Correct Answer
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