Question 1

We negotiate conversational turn-taking primarily through nonverbal behavior.

Accepted Answer

A) True 
 B)False

Question 2

Which impression management strategy is illustrated in the following example: Demonstrates a willingness and ability to use threats to subdue or control others.

Accepted Answer

A)   ingratiation
B)   self-promotion
C)   exemplification
D)   supplication
E)   intimidationF) B) and E)
G) B) and D)

Question 3

Which dimension of Social Penetration Theory is illustrated by the difference between telling someone "You're OK" and telling someone "I love you"?

Accepted Answer

A)   height
B)   depth
C)   breadth
D)   frequency
E)   lengthF) A) and D)
G) A) and E)

Question 4

Passive-aggressive people often get their way by working against or undermining others behind their backs.

Accepted Answer

A) True 
 B)False

Question 5

Good conversations focus on beliefs, attitudes, or experiences that both communicators share.

Accepted Answer

A) True 
 B)False

Question 6

The impression management strategy of supplication involves making others feel resourceful and helpful in addition to expressing your need for help from them.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are characteristics of passive, nonassertive people except

Accepted Answer

A)   they are reluctant to express opinions.
B)   they fear criticism from others.
C)   they feel a greater sense of power.
D)   they may experience high levels of communication apprehension.
E)   they are often dissatisfied with the outcome of communication experiences.F) A) and B)
G) A) and C)

Question 8

In the Johari window, the blind area contains information others know about you but that you do not know about yourself because you do not notice or correctly interpret feedback from others.

Accepted Answer

A) True 
 B)False

Question 9

Jack Gibb's notion of defensive behavior reflects our instinct to protect ourselves when we are being physically or verbally attacked by someone.

Accepted Answer

A) True 
 B)False

Question 10

According to Schutz's FIRO theory, people who attempt to fulfill their control needs by dominating others are

Accepted Answer

A)   undersocial.
B)   abdicrats.
C)   autocrats.
D)   oversocial.
E)   underpersonal.F) C) and D)
G) A) and B)

Question 11

Interpersonal communication occurs when a limited number of people, usually two, interact and generate meaning through verbal and nonverbal messages.

Accepted Answer

A) True 
 B)False

Question 12

You should avoid using the impression management strategy of intimidation.

Accepted Answer

A) True 
 B)False  False

Question 13

DESC is an acronym for four steps toward becoming more assertive: Describe, Evaluate, Support, and Care.

Accepted Answer

A) True 
 B)False

Question 14

We assume a social identity that others help us to maintain.

Accepted Answer

A) True 
 B)False

Question 15

Social Penetration Theory has three interconnected dimensions: self-disclosure, feedback, and communication climate.

Accepted Answer

A) True 
 B)False  False

Question 16

Which impression management strategy is illustrated in the following example: Agrees with others, gives compliments, and does favors for other people?

Accepted Answer

A)   ingratiation
B)   self-promotion
C)   exemplification
D)   supplication
E)   intimidationF) A) and B)
G) B) and D)

Question 17

The Johari Window looks at two interpersonal dimensions: willingness to self-disclose and receptivity to feedback.

Accepted Answer

A) True 
 B)False

Question 18

All of the following answers represent effective self-disclosure except

Accepted Answer

A)   share feelings as well as facts.
B)   be descriptive rather than judgmental.
C)   focus on the past, not the present.
D)   adapt to the person and the context.
E)   be sensitive to the other person's feedback.F) A) and C)
G) All of the above C

Question 19

If the size of your ______ area in the Johari Window is small, it indicates that you are unwilling to self-disclose and are not receptive to feedback. Two things may explain this window size. Your relationship may be new or the relationship may be longstanding, but shallow.

Accepted Answer

A)   open area
B)   hidden area
C)   blind area
D)   dialectic area
E)   unknown areaF) A) and C)
G) A) and D)

Question 20

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "Look, I've done this a million times so it would be a lot easier for everyone if I did this on my own."

Accepted Answer

A)   empathic
B)   descriptive
C)   neutrality
D)   superiority
E)   provisionalismF) C) and E)
G) A) and B)

Exam 7: Understanding Interpersonal Relationships

We negotiate conversational turn-taking primarily through nonverbal behavior.

Correct AnswerverifiedShow Answer

Which impression management strategy is illustrated in the following example: Demonstrates a willingness and ability to use threats to subdue or control others.

Correct AnswerverifiedShow Answer

Which dimension of Social Penetration Theory is illustrated by the difference between telling someone "You're OK" and telling someone "I love you"?

Correct AnswerverifiedShow Answer

Passive-aggressive people often get their way by working against or undermining others behind their backs.

Correct AnswerverifiedShow Answer

Good conversations focus on beliefs, attitudes, or experiences that both communicators share.

Correct AnswerverifiedShow Answer

The impression management strategy of supplication involves making others feel resourceful and helpful in addition to expressing your need for help from them.

Correct AnswerverifiedShow Answer

All of the following are characteristics of passive, nonassertive people except

Correct AnswerverifiedShow Answer

In the Johari window, the blind area contains information others know about you but that you do not know about yourself because you do not notice or correctly interpret feedback from others.

Correct AnswerverifiedShow Answer

Jack Gibb's notion of defensive behavior reflects our instinct to protect ourselves when we are being physically or verbally attacked by someone.

Correct AnswerverifiedShow Answer

According to Schutz's FIRO theory, people who attempt to fulfill their control needs by dominating others are

Correct AnswerverifiedShow Answer

Interpersonal communication occurs when a limited number of people, usually two, interact and generate meaning through verbal and nonverbal messages.

Correct AnswerverifiedShow Answer

You should avoid using the impression management strategy of intimidation.

Correct AnswerverifiedFalse

DESC is an acronym for four steps toward becoming more assertive: Describe, Evaluate, Support, and Care.

Correct AnswerverifiedShow Answer

We assume a social identity that others help us to maintain.

Correct AnswerverifiedShow Answer

Social Penetration Theory has three interconnected dimensions: self-disclosure, feedback, and communication climate.

Correct AnswerverifiedFalse

Which impression management strategy is illustrated in the following example: Agrees with others, gives compliments, and does favors for other people?

Correct AnswerverifiedShow Answer

The Johari Window looks at two interpersonal dimensions: willingness to self-disclose and receptivity to feedback.

Correct AnswerverifiedShow Answer

All of the following answers represent effective self-disclosure except

Correct AnswerverifiedC

If the size of your ______ area in the Johari Window is small, it indicates that you are unwilling to self-disclose and are not receptive to feedback. Two things may explain this window size. Your relationship may be new or the relationship may be longstanding, but shallow.

Correct AnswerverifiedShow Answer

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "Look, I've done this a million times so it would be a lot easier for everyone if I did this on my own."

Correct AnswerverifiedShow Answer

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False

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C

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