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List and explain two types of marketing plans.

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Long-range marketing plans cover marketi...

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What three things have become critical to the role of CMO?

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The senior executive responsible for a f...

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  Figure 22-3 -In the generic business strategies shown in Figure 22-3 above, Box D refers to a ________ strategy. A)  cost leadership B)  quality focus C)  differentiation focus D)  cost focus E)  differentiation Figure 22-3 -In the generic business strategies shown in Figure 22-3 above, Box D refers to a ________ strategy.


A) cost leadership
B) quality focus
C) differentiation focus
D) cost focus
E) differentiation

F) B) and D)
G) D) and E)

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Explain the steps in the evaluation phase of the strategic marketing process.

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Evaluation, the final phase of the strat...

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The four generic business strategies include all of these except which?


A) cost leadership
B) quality focus
C) differentiation focus
D) cost focus
E) differentiation

F) A) and B)
G) All of the above

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The launch of a new cereal typically costs up to $30 million and usually involves


A) replacing one of more than 300 competing breakfast cereals already on store shelves.
B) a minimum of three attempts before it is successfully launched.
C) a tie-in promotion with a major motion picture or toy.
D) steps to counteract the promotional efforts of a competitor's new cereal.
E) obtaining FDA approval for its convenience claims.

F) D) and E)
G) All of the above

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Managers who have the authority and responsibility to issue orders to people who report to them are referred to as


A) executive marketing officers.
B) staff positions.
C) stakeholders.
D) line positions.
E) program champions.

F) A) and B)
G) B) and C)

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Organizational groupings that represent the different departments or business activities within a firm are referred to as


A) reseller groupings.
B) functional groupings.
C) geographical groupings.
D) product line groupings.
E) market-based groupings.

F) A) and C)
G) D) and E)

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________ place a heavy emphasis on segmentation, targeting, and positioning, elements of the marketing mix, and revenue and expense projections.


A) Generic business strategies
B) Annual marketing plans
C) Long-range marketing plans
D) Marketing action programs
E) BCG models

F) D) and E)
G) A) and B)

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Which of these types of test marketing techniques was primarily used in market research for General Mills Warm Delights?


A) free coupons
B) product sampling
C) continuity programs
D) double back product refunds
E) test marketing on the shelves of actual supermarkets

F) B) and D)
G) B) and E)

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One of the generic business strategies that requires a product to have significant points of difference to charge a higher price while targeting a broad array of market segments is referred to as a


A) differentiation focus strategy.
B) cost focus strategy.
C) cost-leadership strategy.
D) differentiation strategy.
E) supply focus strategy.

F) C) and E)
G) C) and D)

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Toyota is generally acknowledged as the best in the world in revolutionizing the design and manufacture of autos. Toyota managers created the doctrine of kaizen, or


A) continuous improvement.
B) multilevel input.
C) make haste, not waste.
D) continuous production.
E) continuous communication.

F) B) and D)
G) A) and D)

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  Figure 22-3 -In the generic business strategies shown in Figure 22-3 above, which box represents a differentiation focus strategy? A)  Box A B)  Box B C)  Box C D)  Box D E)  This is not one of the generic business strategies. Figure 22-3 -In the generic business strategies shown in Figure 22-3 above, which box represents a differentiation focus strategy?


A) Box A
B) Box B
C) Box C
D) Box D
E) This is not one of the generic business strategies.

F) B) and E)
G) B) and D)

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What is a sales response function?

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A sales response function relates the ex...

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The information needed for the implementation phase of the strategic marketing process includes


A) positioning studies.
B) market-product grids with target segments and product groupings.
C) organizational charts and marketing research reports.
D) detailed plans to execute the marketing program.
E) projected future sales, expenses, and profits.

F) B) and D)
G) None of the above

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The mathematical function that relates the expense of marketing effort to the marketing results obtained is referred to as


A) marketing ROI.
B) market share profitability.
C) share point analysis.
D) synergy analysis.
E) a sales response function.

F) All of the above
G) C) and E)

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Four basic business and management practices are what matter-"what really works," to use the phrase of the researchers who studied more than 200 management tools and techniques. Which of these is one of these?


A) ethics
B) charismatic leadership
C) quality
D) execution
E) sustainability

F) B) and E)
G) B) and C)

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Long-range marketing plans originate at the CMO level in companies, are directed at other senior-level executives, and give direction and a context for


A) a generic business strategy.
B) an annual marketing plan.
C) a long-range marketing plan.
D) a marketing action program.
E) a BCG model.

F) A) and B)
G) B) and D)

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The most senior executive responsible for a firm's marketing activities is called the


A) brand manager.
B) product manager.
C) chief marketing officer (CMO) .
D) director of sales.
E) marketing director.

F) A) and B)
G) B) and D)

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What is the assumed shape of the graph of the sales response function?


A) U-shaped
B) S-shaped
C) a straight, downward-sloping line, starting in the upper left and extending to the lower right of the graph
D) a straight, upward-sloping line, starting in the lower left and extending to the upper right of the graph
E) W-shaped

F) A) and B)
G) A) and E)

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