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The ________ is a leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that great leaders share.


A) situational model
B) relationship-motivated leadership
C) leadership grid
D) leader-member exchange theory
E) trait approach

F) C) and E)
G) B) and C)

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Bernadette uses task performance behaviors to ensure that the work of her business unit gets done. Therefore, she


A) makes every decision.
B) uses a consensus decision-making approach.
C) shares leadership responsibilities with her peers and subordinates.
D) focuses on maintaining good relationships with each employee, praising them and reducing their stress.
E) focuses on work speed, quality and accuracy, quantity of output, and compliance with the rules.

F) A) and D)
G) C) and E)

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Compare and contrast the different types of leaders.

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The servant-leader relationship with emp...

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________ is a form of leadership in which the leader makes decisions on his or her own and then announces those decisions to the group.


A) Laissez-faire
B) Democratic leadership
C) The situational approach
D) The Vroom model
E) Autocratic leadership

F) A) and D)
G) B) and D)

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________ is concerned with how leaders influence followers' perceptions of their work aims and the courses they follow toward attaining that end.


A) The Vroom model
B) Fiedler's contingency model
C) The path-goal theory
D) The task performance behaviors approach
E) The group maintenance behaviors approach

F) B) and C)
G) C) and D)

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Select the accurate statement regarding leadership vision.


A) A strong leader succeeds without developing a clear vision.
B) A vision focuses only on performance and day-to-day survival.
C) A person or team can develop a vision for any organization.
D) A vision helps an organization maintain the status quo.
E) A vision exists only at the higher levels of an organization.

F) A) and C)
G) A) and E)

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According to ________, effectiveness depends on two factors: the personal style of the leader and the degree to which a situation gives the leader power, control, and influence over the situation.


A) the Vroom model
B) the path-goal theory
C) Fiedler's contingency model
D) the laissez-faire leadership style
E) Hersey and Blanchard's theory

F) A) and B)
G) C) and D)

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A ________ leader is a person who gets others to transcend their personal interests for the good of the group.


A) transactional
B) lateral
C) situational
D) transformational
E) pseudotransformational

F) B) and E)
G) None of the above

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For the person who wants to both lead and serve others, servant-leadership is a way to serve their needs and enhance their personal growth while strengthening the organization.

A) True
B) False

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Managing requires ________, while leading includes setting the direction.


A) creating a vision
B) inspiring people
C) orchestrating change
D) planning and budgeting routines
E) creating followers

F) A) and D)
G) A) and C)

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In the trait approach to leadership, ________ distinguishes effective leaders from other people.


A) material possessions
B) education
C) self-confidence
D) command-and-control attitude
E) high emotional quotient

F) None of the above
G) A) and C)

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At the annual shareholders' meeting of Garfield, Inc., one shareholder turned to the other and whispered, "Our CEO, Mike Perez, has done an outstanding job of leading his division presidents to set aside their personal interests for the betterment of Garfield. And Mike is just such an exciting and passionate man. He has done wonders in turning around this organization." The other shareholder replied, "Indeed, Mike truly stands out as a ________. I'm so glad that I've invested heavily in Garfield!"


A) transactional leader
B) transformational leader
C) pseudotransformational leader
D) frontline leader
E) cheerleader

F) A) and E)
G) A) and D)

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Describe how you know you can lead. Include the type of leader you want to be and how you will lead those in your unit.

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Answers will vary, but use the...

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Tomas, manager of a 50-person engineering department, exhibits group maintenance behaviors; that is he ensures employee satisfaction, harmonious work relationships, and the department's social stability. However, his division manager, Stan, notes that Tomas' department rarely achieves its yearly goals, in terms of work speed, quality and accuracy, output, and compliance with company policies and requirements. How would you advise Stan to coach Tomas to perform his job at a higher level and to increase the performance of Tomas' organization?


A) Tell Tomas to focus more on group maintenance behaviors.
B) Tell Tomas to focus more on participative leadership.
C) Tell Tomas to focus more on task performance behaviors.
D) Tell Tomas to focus more on democratic leadership.
E) Tell Tomas to focus more on social factors.

F) A) and B)
G) D) and E)

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In organizations, ________ often means the ability to get things done or accomplish one's goals despite resistance from others.


A) cohesion
B) laissez-faire
C) democracy
D) contingency
E) power

F) A) and E)
G) None of the above

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A ________ leader lives, goes to school, travels, or works in other cultures, then returns home to lead.


A) servant
B) bridge
C) shared
D) lateral
E) liberal

F) C) and D)
G) A) and D)

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A leader with ________ power has control over punishments; people comply to avoid those punishments.


A) expert
B) reward
C) referent
D) coercive
E) legitimate

F) B) and C)
G) A) and E)

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Based on the trait approach to leadership, briefly describe the traits that distinguish effective leaders from others.

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According to the trait approach to leade...

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The performance and maintenance dimensions of leadership are


A) mutually dependent on each other.
B) independent of each other.
C) neither dependent nor independent on each other.
D) both dependent and independent of each other.
E) somewhat dependent on each other.

F) C) and D)
G) D) and E)

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Contrast the autocratic, democratic, and laissez-faire styles of decision making.

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The classic study comparing autocratic a...

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